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It’s Just An Egg Quiz VA

Kayla Maher June 18, 2025

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Question 1 of 10

1. Question

What is found at the beginning of Hal’s webinar?

A Warning
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Table of contents
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A map
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A fullscreen picture of the speaker
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Correct

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Question 2 of 10

2. Question

What restaurant do Hal and his wife usually eat breakfast at?

Denny’s
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IHOP
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Waffle House
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Cracker Barrel
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Correct

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Question 3 of 10

3. Question

What does SUCS stand for?

Shock and Awe Customer Service
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Seriously Ungrateful Customer Service
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Shamefully Underdelivered Customer Service
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Sad and Unwanted Customer Service
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Question 4 of 10

4. Question

What do we do with the people we love that would also benefit your company?

Tell other people about them
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Go on vacation
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Visit them weekly
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Give them nicknames
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Question 5 of 10

5. Question

What is the first of the surefire ways to make customers fall in love with your company

Be a talented company
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Hire good people
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Be easy to do business with
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Have the cheapest prices
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Question 6 of 10

6. Question

If you can make people laugh, Hal says they will pay you a lot more money.

True
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False
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Question 7 of 10

7. Question

What does Hal say his biggest pet peeve is?

Long waiting times
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Someone being late
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People not respecting his time
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All of the above
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Correct

Incorrect
Question 8 of 10

8. Question

How should you treat customers’ pets?

Give them treats
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Love on them
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Learn their names
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All of the above
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Correct

Incorrect
Question 9 of 10

9. Question

When should you probably give your customer a break?

When "the chips are down"
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When business is going well
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When they ask
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On their birthday
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Incorrect
Question 10 of 10

10. Question

What color cup would Hal’s friend not drink out of?

Green
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Blue
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Clear
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Red
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Correct

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