Our team has put together a few help videos to make navigating our website a little easier! 

To start a video, slimply click on the image underneath the corresponding troubleshooting category. If you need to pause the video, hover your mouse on the bottom edge of the video. The play bar should pop up, and you can hit the pause button from there.

If you have a suggestion for a help video, let our team know!

When you finish a webinar and hit the mark complete button, it should automatically take you to the quiz. Sometimes that doesn't happen though! Watch this video walkthrough to learn how to manually navigate to your quizzes.

Our team is always happy to help you manage your subscription, but you can follow the steps in the video below if you want to learn how to reactivate your TN subscription and update your payment method on your own.  

This video is being sent in an email blast to all users June 24th, but we wanted to include it here as well! It goes over a few common questions for TN users. To make the video bigger, click the fullscreen button (square icon on the bottom right corner of the video). 

Here are the main questions Meghan addresses in this video: 

• Where are my points, or when will my points be submitted?
• How do I check my points?
• How do I address certain website glitches with the TDA database or Allpoints?